Privacy Policy

What we collect

• Account info: name, email address, password (encrypted with bcrypt — we never see your plain password)
• Profile info: phone number, blood group, up to 2 emergency contacts, Instagram handle or URL
• Order info: delivery address and phone number (only if you purchase a sticker)
• Usage data: QR scan events — we log which profile was scanned and which page was viewed. No personal data about the person scanning is collected.

What is public

Your emergency page and My Profile page are visible to anyone with your QR or your private public link. We use a random public ID in the URL so strangers can't easily guess profiles by typing names. You can edit or clear your information at any time from the dashboard.

What we don't do

• We never sell your data to anyone
• We never share your data with third parties except for order fulfilment (shipping partner)
• We don't run ads and have no ad trackers
• We don't use cookies beyond what is strictly necessary for authentication

Data storage

Your data is stored in a PostgreSQL database hosted on Neon (US East region). Passwords are hashed and never stored in plain text. Data is transmitted over HTTPS at all times.

Data deletion

You can delete your account at any time from your dashboard settings. Your public profile is disabled immediately. If you already placed an order, we retain the minimum order records needed for fulfilment and bookkeeping, while removing or anonymizing your public profile information. Alternatively, email us at hello@meraid.in and we'll process within 7 working days.

Legal basis

This policy is governed by the Indian IT Act 2000 and the Digital Personal Data Protection Act 2023. Contact: hello@meraid.in